A custom CRM built around the way your business works
When standard tools do not support the process you need, Oira offers custom CRM development on request. Scope a system around your customer records, enquiries and agreed operational workflows.
Decide whether you need integration or development
If your existing CRM fits your business, connecting Oira directly to it is often the faster route. But if important records, stages, or custom operational processes cannot be represented properly in off-the-shelf software, building a bespoke system is worth assessing.
We compare your requirements before proposing a build. Custom development is an option, not a prerequisite for using Oira's AI voice agents.
Define what the CRM needs to manage:
From requirements to a tested system
A phased development model focused on accountability and clear deliverables.
Discover
Document current workflow, staff roles, data sources, and business objectives.
Scope
Agree features, responsibilities, costs, dependencies and acceptance criteria for release 1.
Build & Test
Review configured records, security permissions, failed actions and data-quality checks.
Deploy & Support
Migration, training, hosting, maintenance agreements and clear source licensing terms.
Custom CRM Questions
Can you import our existing data?
Migration depends on available exports, permissions, data hygiene and agreed mapping. It is assessed and scoped as part of discovery.
Is a custom CRM included in the voice-agent subscription?
No, it is a separately scoped engineering service with transparent development milestones and hosting agreements.
Who owns the CRM and source code?
Ownership, licensing, hosting, access and exit arrangements are documented clearly in your commercial development agreement.
Explain the process your tools cannot handle
Share the records, tasks and reporting you need. We will discuss whether integration, configuration or a custom build is appropriate.