About Oira
About Oira
Transforming dispatch operations with AI-powered voice technology
Our Story
Our Story
How Oira Began
How Oira Began
Founded by industry experts who recognized the need to revolutionize dispatch operations through AI-powered voice technology.
The Beginning
The Beginning
Oira was founded by a team of AI researchers and dispatch industry veterans who recognized a critical gap in the market: while dispatch operations were becoming increasingly digital, the human element of call handling remained a bottleneck.
The Challenge
The Challenge
Our founders experienced firsthand the challenges of managing high call volumes, scheduling conflicts, and the constant pressure to provide exceptional customer service while optimizing operational efficiency.
Our Solution
Our Solution
In 2022, we set out to build an AI voice agent that could truly understand natural human conversation, integrate seamlessly with existing dispatch systems, and provide a genuinely helpful experience for callers and dispatch teams alike.
Oira Today
Oira Today
Today, Oira is trusted by dispatch operations across multiple industries, handling thousands of calls daily with the natural flow and understanding that previously only human agents could provide.
Our Mission & Values
Our Mission & Values
Our Mission & Values
Our Mission & Values
To transform dispatch operations through conversational AI that enhances human capabilities rather than replacing them, enabling businesses to deliver exceptional service while optimizing resources.
Innovation
Innovation
We constantly push the boundaries of what's possible with AI voice technology, focusing on natural conversation and seamless integration.
Human-Centered
Human-Centered
We design our technology to complement human capabilities, not replace them, focusing on creating natural and helpful interactions.
Reliability
Reliability
Our systems are designed for 99.9% uptime, ensuring your dispatch operations never miss a beat, even during peak call times.
Adaptability
Adaptability
Our solutions evolve with your business, learning from interactions and adapting to changing needs and scenarios.
Privacy
Privacy
We maintain the highest standards of data security and privacy, with all sensitive information encrypted and protected.
Transparency
Transparency
We believe in clear communication about how our AI works, what data it uses, and how decisions are made.
SR
Samuel Rivers
Samuel Rivers
CEO & Co-Founder
Former dispatch operations director with 15+ years in field service management
TR
Troy Ryder
Troy Ryder
CTO & Co-Founder
AI researcher with specialization in natural language processing and conversational agents
DA
Daniel Allen
Daniel Allen
COO
Scaling operations expert with background in SaaS and enterprise software deployment