How to Connect with Oira
How to Connect with Oira
Our simple process to get you up and running with our AI voice agent
-
1
-
2
-
3
-
4
Register an Account
Register an Account
Create your Oira account by completing our simple registration process. This gives you access to our platform and services. ..
Select Your Dispatch System
Select Your Dispatch System
From your dashboard, select the dispatch system you're currently using. We support a wide range of popular dispatch platforms.
Integration Process
Integration Process
Our team will guide you through connecting Oira to your dispatch system, whether through our pre-built integrations or a custom solution.
Connect and Go Live
Connect and Go Live
Configure your call handling preferences, test the system, and launch Oira to start handling your customer calls.
Supported Dispatch Systems
Supported Dispatch Systems
Oira integrates seamlessly with these popular dispatch platforms:
ServiceTitan
FieldEdge
HouseCall Pro
Jobber
Service Fusion
Successware
Workiz
Custom Solutions
Don't see your system? No problem! Our team specializes in custom integrations.
Contact us
to discuss your specific needs.
Integration Process
Integration Process
Pre-built Integration
Pre-built Integration
If your dispatch system is already supported by Oira, the integration process is simple:
-
Provide your dispatch system API credentials
-
Configure your call handling preferences
-
Set up your business hours and routing rules
-
Test the integration with sample calls
-
Go live with real customer calls
Typically completed within 24 hours
Custom Integration
Custom Integration
For dispatch systems not yet supported by Oira, we follow this process:
-
Initial consultation to understand your dispatch system
-
Technical assessment of API capabilities
-
Development of custom integration connectors
-
Thorough testing in a staging environment
-
Deployment to production with monitoring
-
Training and documentation for your team
Typically completed within 1-2 weeks
Go Live Checklist
Go Live Checklist
Before going live with Oira, ensure you've completed these steps:
-
Set Business HoursConfigure when your AI agent should answer calls and when to use alternative handling.
-
Customize Voice ResponsesPersonalize how your AI agent introduces your business and handles different call scenarios.
-
Set Up Escalation RulesDefine when calls should be transferred to human agents and who should receive them.
-
Test Call FlowsConduct test calls to ensure your AI agent handles various scenarios correctly.
-
Train Your TeamEnsure your staff understands how Oira works and how to monitor and manage the system.